Forum Discussion
agreca
Oct 25, 2023Iron Contributor
Bing Mobile Enterprise
There's a new (to me at least) button in the top of the bing.com/chat experience that is promoting Bing Mobile (see below). The issue is that the Bing mobile app doesn't support Enterprise. It's confusing to end users who are trying to use the app because after signing in with a work/school account, the Chat button in the mobile app says "Please switch to a personal Microsoft Account then try again." Not sure why the mobile app would be promoted in Enterprise mode when it doesn't support it.
Is there any word on when support will be added? Until the support is added, can the Mobile button be removed from the Enterprise experience?
- Hi agreca, thank you for bringing this to our attention. Bing Chat Enterprise is not available through the Bing mobile app, but this is a requested functionality that we are exploring. We will remove the Mobile promotion button to prevent the scenario that you described.
To access Bing Chat Enterprise on mobile devices, please use a mobile browser like Microsoft Edge and navigate to bing.com/chat.
1 Reply
- Eric_VanAelstyn
Microsoft
Hi agreca, thank you for bringing this to our attention. Bing Chat Enterprise is not available through the Bing mobile app, but this is a requested functionality that we are exploring. We will remove the Mobile promotion button to prevent the scenario that you described.
To access Bing Chat Enterprise on mobile devices, please use a mobile browser like Microsoft Edge and navigate to bing.com/chat.