What Can I Do To Keep My Accounts

I create an account and it when putting a balance it falls, or is suspended, I have contacted support several times but simply does not have the autonomy to solve it and as I do not have the means to contact the team of analysts, there is no way to solve it, although I have already forwarded all the documentation to proof of address and identity, Choose payment method by boleto

No matter what I do the account drops, or when I enter balance or when I go up the campaign, detail the layer has been reviewed with the help of Microsoft's own experts, can anyone tell me why the accounts are falling non-stop and if there is a way to have an account that does not fall?