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Re: Bing de-indexed our site from search. Site Ranking Good in Google and All Content are genuine.

Already posted in Bing Webmaster Forum  and send multiple emails for last 2 months. No response over email and no fruitful response in forum. Our customer unable to find us in bing.com as bing de-indexed our website even bing search suggesting our brandname "5bestincity" while typing but no result once user clicked it. 

Issues in short:

Our Site currently not showing in bing search. Though site crawled regularly and image search showing result.
But regular search have no result even if we search for "site:5bestincity.com"
Our website was ranked extremely well in Bing when it was indexed and similarly we are currently ranking extremely good in Google too.
All Our content and image manually collected and organized and written by us and we regularly talk with business owner for updated information.
We are really surprised why bing gave us penalty.
We have two other domain top5incity.com and best5incity.com to prevent our brand misuse and we had started to develop our website for internal purpose using that two domain and we strictly mentioned through robots.txt not to crawl.
despite that bing crawled and indexed those two website and it was ranked also good in bing.
We are forced to remove all result manually from bing as soon we noticed duplicate site result.
We never asked bing to crawl and index or anything to do that duplicate domain. and it completely ignore robots.txt.
But suddenly in november end bing entirely removed our main website 5bestincity.com from its search.
Bing de-indexed our site from search. Site Ranking Good in Google and All Content are genuine.
if you go through our screenshot you may noticed development site ranks 2 despite no index declaration.

Please bing clarify what we did wrong and help us to be in your search result.

If we violates and used any technique which is against your policy , guide us we will definitely take action.
We have send almost 6 email starting from November end. But no reply still now.

Its urgent as many client and business owner complaining that they are unable to find our website in bing.com and it jeopardize our effort also Bing search suggestion providing our brandname which means many users searching with our brand name , please help us to resolve it immediately.

 

 

 

 

 

 

I am attaching few screenshot related to webmaster portal to understand better. Url inspection showing us alert that we may have violated webmaster guidelines, but we have read and tried to figure out any rules which Bing may find as violation but really unable to do. 

We need help to resolve it immediately as it may lead bad user experience as well our customer complaining daily about our website absence in bing. 

 

18 Replies

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  • mozzy19797's avatar
    mozzy19797
    Copper Contributor

    I have a total of 5 domains blocked, there are 2 of them just in html and one of them has not been updated since 2013, there are no plugins at all - the bare html. What is the reason myself I do not understand, but I removed everything and wrote them.

  • mozzy19797's avatar
    mozzy19797
    Copper Contributor

    All of my sites have fallen through the cracks and this is how I got the answer.

     

    Please review our Webmaster Guidelines, especially the section Things to Avoid, and thoroughly check your site for any deliberately or accidentally employed SEO techniques that may have adversely affected your standing in Bing and Bing-powered search results. Post complying with the webmaster guidelines you can submit your URL using URL Submission feature to get them recrawled.

     

    Used Yoast Seo and Rank Math

    • Webmaster_5Bestincity's avatar
      Webmaster_5Bestincity
      Brass Contributor
      Thanks Mozzy for proactively reply in this issues.
      This website not built with wordpress, Complete custom CMS.
      So unable to run those plugins which you mentioned.
      But as per our careful reviews done by entire Digital Market Team and other Expert in this domain, only possible cause was duplicate domain , because rest all points not applicable for us. If we anyhow doubt about scrapped plagiarized content , our website content almost manually written by us and information verified over phone after communication done with business owner.
      We just want to identify the exact cause. I don't understand if Bing provide contact support option then getting no reply month after month really frustrating.
      • mozzy19797's avatar
        mozzy19797
        Copper Contributor
        The answer is the same, although I removed all the plugins and left only the title

        Please review our Webmaster Guidelines, especially the section Things to Avoid, and thoroughly check your site for any deliberately or accidentally employed SEO techniques that may have adversely affected your standing in Bing and Bing-powered search results. Post complying with the webmaster guidelines you can submit your URL using URL Submission feature to get them recrawled.