Forum Discussion
Am I missing something here?
Sorry Rae_Rae,
https://support.microsoft.com/en-ca/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013
Here try this one
Rae_Rae Hi Rae_rae, well sometimes you can reopen a case by replying to it or you may make a new ticket. It shouldn't have closed on you like that, please try making a new ticket response from the rewards page. This time, just mention in the request form about the quiz issues.
Thanks,
Shawn
Deleted I may have found a "new" way to/ of/ for handling "these" things. There is a handle on Reddit called "MicrosoftRewards." I think "it" might be easier to go through them?
Deleted
(⌒‿◕)
- That's great you got some points back, they are just customer representatives and have to work with the product team to improve. Anyways have a great day!
Deleted Thank you. I sincerely appreciate you going WAAY above and beyond; but, according to "Lyani" (My), "...input is valuable to us, and rest assured that this will be forwarded to our Research department to make improvements to serve you better." AND "...10 points in your account to make up the points that you missed for This or that offer." Which is almost insulting because ANYONE who does the "This or That" KNOWS you get 5 points PER (correct) answer. The issue was over three mistakes by(?) whom- or WHAT- ever made up the "ToT" (This or That) for October 7, 2021. NOT about the points.
Nonetheless, I am "over it," as the expression goes. If 'it' helps, here is the SRN: 1530181220.
- HI Rae_rae, the best thing to do to get this solved by the Microsoft Rewards team is to use this form to submit a new ticket. That's the only way to get this solved, I think it was just an
unlucky time where your ticket accidentally got closed or some glitch.
https://support.microsoft.com/en-ca/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013
Use this link