Forum Discussion
ROBIN_WAGNER
Dec 12, 2023Copper Contributor
Problems with Bing AI Chat history.
Hello everyone, I'm having issues with Bing chat in Microsoft Edge and the Bing mobile app. Specifically, Bing AI isn't saving my conversations. The conversations seem to be saved, but as soon as I c...
oliviamills140
Feb 12, 2024Copper Contributor
It seems like you've already taken several steps to troubleshoot the issue with Bing chat in Microsoft Edge and the Bing mobile app. Since the problem persists across multiple devices, it could be related to your Microsoft account or a specific setting.
Here are a few additional suggestions you can try:
Check Account Settings:
Make sure your Microsoft account settings are configured correctly. Check for any account-related settings that might be affecting the saving of chat conversations. Ensure that your account is not set to clear chat history upon logout or closure.
Browser Extensions:
Sometimes, browser extensions can interfere with the functionality of certain websites. Disable any browser extensions related to Microsoft Edge and see if the issue persists.
Privacy Settings:
Review the privacy settings in both Microsoft Edge and the Bing mobile app. Ensure that they allow the saving of chat conversations. Check for any specific privacy settings related to chat history or data retention.
Browser Compatibility:
Try accessing Bing chat in different browsers to see if the issue persists. This will help determine if the problem is specific to Microsoft Edge or if it occurs across multiple browsers.
Update Operating System:
Make sure your operating system is up-to-date. Sometimes, system updates can address compatibility issues with applications.
If none of these suggestions resolve the problem, it might be worthwhile to wait for updates from Microsoft that could address any bugs or issues with the Bing chat feature. You can also continue reaching out to Microsoft support periodically for updates on the situation.
If the issue is indeed related to your Microsoft account, contacting Microsoft account support might be beneficial, even though it's not a dedicated department for Bing chat. They may have more insights into account-specific issues affecting chat history.
For further information, you can see the solution on my website. https://calgaryappliancesrepair.com
Here are a few additional suggestions you can try:
Check Account Settings:
Make sure your Microsoft account settings are configured correctly. Check for any account-related settings that might be affecting the saving of chat conversations. Ensure that your account is not set to clear chat history upon logout or closure.
Browser Extensions:
Sometimes, browser extensions can interfere with the functionality of certain websites. Disable any browser extensions related to Microsoft Edge and see if the issue persists.
Privacy Settings:
Review the privacy settings in both Microsoft Edge and the Bing mobile app. Ensure that they allow the saving of chat conversations. Check for any specific privacy settings related to chat history or data retention.
Browser Compatibility:
Try accessing Bing chat in different browsers to see if the issue persists. This will help determine if the problem is specific to Microsoft Edge or if it occurs across multiple browsers.
Update Operating System:
Make sure your operating system is up-to-date. Sometimes, system updates can address compatibility issues with applications.
If none of these suggestions resolve the problem, it might be worthwhile to wait for updates from Microsoft that could address any bugs or issues with the Bing chat feature. You can also continue reaching out to Microsoft support periodically for updates on the situation.
If the issue is indeed related to your Microsoft account, contacting Microsoft account support might be beneficial, even though it's not a dedicated department for Bing chat. They may have more insights into account-specific issues affecting chat history.
For further information, you can see the solution on my website. https://calgaryappliancesrepair.com