problem redeeming Bing points

WFT is wrong with the redeeming of Bing  points it keep saying my account is restricted because I violated term of there agreement  and will not let me redeem them .  I do not do anything against the term, I have  read there point agreement . I have sent in 4 help request and get the same bull back say I violated there terms and the name of the people all seem fake and AI generated and the reply seems AI generated and are the same thing ,  but when I do search with my I Phone using there Daily Activities searches in the APP and using there own list ,  it tell me I violate the term and getting point may be restricted . What gets me I still get points but can only get 15 points per 30 every minutes so I use Bing APP mobile search to get 15 point and then wait 20 minutes to do a search again to get point and it is the same way on my PC to after this happen . the Bing AI is broke and so is there Help it is useless AI or the people that run  the help department are  . THIS IS BULL CRAP and from my under standing illegal to do for a business giveaway program and I will be sending a complaint to the Florida AG maybe if they get enough complaints they will do a class action suit against MS and Bing