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srbuckeye74's avatar
srbuckeye74
Copper Contributor
Jan 23, 2024

Points not showing

My points for pc searches show on Bing on my pc, but they do not show on the Bing app on my phone

 Conversely, my Bing points for searches on my phone do not show in my Bing on my pc.  Any clue of what the problem is?

Thanks,

srbuckeye 

 

5 Replies

  • Hassan740's avatar
    Hassan740
    Copper Contributor

    srbuckeye74 

    It sounds like there may be a synchronization issue between your Bing account on your PC and the Bing app on your phone. Here are a few troubleshooting steps you can try:

    1. Check Account Sync Settings: Make sure that both your PC and phone are logged into the same Bing account. Sometimes, if you're using different accounts, the points won't synchronize between devices.

    2. Refresh the Bing App: Try refreshing the Bing app on your phone to see if the points update. Sometimes, the app needs a manual refresh to display the most recent information.

    3. Restart Devices: Sometimes, a simple restart of both your PC and phone can resolve syncing issues. Restarting can refresh the connections and potentially resolve any glitches.

    4. Update the Bing App: Ensure that both your Bing app on your phone and the Bing browser on your PC are updated to the latest version. Updates often include bug fixes and improvements that could resolve syncing issues.

    5. Check Settings in Bing Rewards: Go into your Bing Rewards settings on both your PC and phone to ensure that everything is configured correctly. Look for any options related to syncing points across devices and make sure they are enabled.

    6. Contact Support: If none of the above steps work, consider reaching out to Bing support for further assistance. They may be able to provide more specific troubleshooting steps tailored to your situation.

    7.  

    By going through these steps, you should hopefully be able to resolve the issue and ensure that your Bing points synchronize properly between your PC and phone.

     
     
     
  • If i read the statement correctly you see it on your phone but not PC or vise versa is that correct?
      • Arm-Feet-Legs's avatar
        Arm-Feet-Legs
        Copper Contributor

        srbuckeye74 
        hi im having the same problem (well its not really a problem)
        the points of mobile is not showing on pc, & on mobile the pc points is not showing 
        but they are sync and same 

        its just not really showing since yesterday
        any tips on how it fix yours? 
        thanks

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