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James1335's avatar
James1335
Copper Contributor
Mar 18, 2023
Solved

"No longer have access"

"Sorry, looks like you no longer have access to this feature. Please check again in a few days.""   I receive this message on my Bing App now.   I switched to MS Edge, downloaded Bing app and swi...
  • timfitz's avatar
    Mar 19, 2023

    James1335 I have the same issue -- it's been a few weeks.

    My guess is that there is a problem with the waitlist mechanism. I've noticed that it's possible to sign up for the waitlist after already having been through it and approved, since the signup button appears when you visit Bing with other browsers (and used to appear when you visit the mobile app as well).

    Thus my fear is that we wound up both on the waitlist and approved at the same time, and therefore are failing a boolean check that assumes that if you're on the waitlist you don't yet have access.

    Just a guess, though.

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