Forum Discussion
Example with pics of Another Bad This or That Quiz
HeyU-notU-U THANK YOU!!! 'This' happened to me, too. But I wasn't quick enough to capture the screenshot. I was also afraid to 'go back' to the question because prior experience taught me that when (IF) I did, I could get 'penalized' (TWICE) for choosing the same answer.
Rae_Rae You are welcome! I know exactly what you mean. We don't want to get penalized once, let alone twice even if we are trying to help the Bing Team!
Alyxe When you provide feedback, please note that I am NOT the only one complaining. The other thing I think you should emphasize is how bad these This or That quizzes make Bing look. Here is why:
1) They penalize the user for wrong answers, even when Bing is wrong. Very bad.
2) They drive clicks to Google. Since we are penalized we go to Google to verify one way or the other. It greatly reduces trust in Bing as a valid source of information due to wrong answers. If I weren't penalized, I probably wouldn't take the time to validate on Google. Nor would I care as much. Very bad for Bing, very good for Google.
3) These terrible quizzes illustrate how Bing is weaker than Google. Is that really what Microsoft wants? I have yet to find an instance where Google was wrong. However, I keep finding Bing to be wrong. Very bad for Bing, very good for Google.
4) The Rewards team and Bing team are ignoring feedback. An area Bing had a huge advantage over Google was its interaction with Insiders. Now, Insiders are ignored. No advantage for Bing. Bad for Bing, good for Google.
Alyxe Please take this as my formal request that you escalate this problem with your supervisor to gain assistance in making this problem more visible within Microsoft so that it may be solved.
Thank you.
- AlyxeDec 28, 2020Bronze Contributor
HeyU-notU-U As I stated earlier, the best way for you to get this resolved is to reach out to Microsoft Rewards Support. While I am here to moderate this forum by facilitating conversations about Microsoft Bing, I am not a support agent and have no insight into the inner workings of Microsoft Rewards. When the need arises, I am happy to pass along feedback to the Microsoft Rewards team about quizzes that involve Microsoft Bing.
Once our team has returned to the office, I will follow up with them regarding the discrepancy you noted regarding the difference between the two search engines.Alyxandria (she/her)
Community Manager - Bing Insiders- HeyU-notU-UDec 28, 2020Iron Contributor
Alyxe thank you for your response. I have contacted support on multiple occasions. Their response has been to close the ticket and say we're sorry you don't like the quiz. In addition, while you say that is the way to contact them, there is no good drop down selection for this sort of thing.
The way you phrased your response is that you will follow-up about the error.
I am asking that you follow-up about how bad these quizzes are and how bad they make Bing look.
In the past, the Bing team was able to work with the Rewards team directly. I am curious why that is not available now. Melroy and the team were able to do some great things.
Is Bing going away?