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Royalwoodworks's avatar
Royalwoodworks
Copper Contributor
Apr 11, 2022

BingPlaces.com Cannot Login to Manage Business

I've been able to login to https://www.bingplaces.com/Dashboard/home using my gmail account. However, recently as of April 8th or so, 2022, when I go to https://www.bingplaces.com/Dashboard/home the site displays the login page, when I select to login it shows the google oAuth prompt https://www.bingplaces.com/Authentication/Index but also states

 

Choose an account

to continue to bingplaces.com

 

The link says

 

Developer info

Email: Email address removed

Choosing an account will redirect you to: https://www.bingplaces.com

 

And the login page just reloops back the same https://www.bingplaces.com/Authentication/IndexPage without any errors or indication of any issue.

 

I cannot login or manage the business.

 

What is this issue????

7 Replies

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  • Deleted's avatar
    Deleted
    Apr 11, 2022

    Royalwoodworks 

    Hello , Do you have 2FA credentials enabled for your Google account?

    Bing probably doesn't have the correct credentials from Google, but I'm guessing.

    https://support.google.com/a/answer/6328616?hl=en&ref_topic=10021546#zippy=%2Chow-does-this-change-impact-applications-using-an-app-password-if--step-verification-is-enabled%2Cwhen-do-the-tokens-get-revoked-upon-password-expiry-or-password-change

     

    • Royalwoodworks's avatar
      Royalwoodworks
      Copper Contributor
      Apr 11, 2022

      Deleted 

       

      Thanks for the response;  yes, I have not made any changes to my google account (no password changes since 2018) and full OAuth credentials management is turned on.  I have tried all ways to login without success.  I simply get returned back to https://www.bingplaces.com/Authentication/Index index page.  I removed access and re-logged in and my google account shows that Bing for business is setup with access. 

      • Royalwoodworks's avatar
        Royalwoodworks
        Copper Contributor
        Apr 12, 2022

        Here are the steps I take with no success.  Images attached.   I go to the bingplaces.com URL, then select to login with google (as I have done countless times before with success prior to April 8th or so), then the google oAuth prompt comes up, then I login.  Note that it displays a google email, why??? (I don't recall that on previous logins) Then I log in.  The page simply returns back to the same login prompt/index page.   What is going on here?

         

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