Forum Discussion
Bing de-indexed our site from search. Site Ranking Good in Google and All Content are genuine.
Our Site currently not showing in bing search. Though site crawled regularly and image search showing result.
But regular search have no result even if we search for "site:5bestincity.com"
Our website was ranked extremely well in Bing when it was indexed and similarly we are currently ranking extremely good in Google too.
All Our content and image manually collected and organized and written by us.
We are really surprised why bing gave us penalty.
We have two other domain top5incity.com and best5incity.com to prevent our brand misuse and we had started to develop our website for internal purpose using that two domain and we strictly mentioned through robots.txt not to crawl.
despite that bing crawled and indexed those two website and it was ranked also good in bing.
We are forced to remove all result manually from bing as soon we noticed duplicate site result.
We never asked bing to crawl and index or anything to do that duplicate domain. and it completely ignore robots.txt.
But suddenly in november end bing entirely removed our main website 5bestincity.com from its search.
Development site ranks 2 despite no index declaration.
Please bing clarify what we did wrong and help us to be in your search result.
If we violates and used any technique which is against your policy , guide us we will definitely take action.
We have send almost 5 email starting from November end. But no reply still now.
Its urgent as many client and business owner complaining that they are unable to find our website in bing.com and it jeopardize our effort.
Bing have started indexing our site from yesterday , I guess.
Few days ago, we received a reply from bing webmaster team that our site still violates bing webmaster policy , and we should submit once it complies. We send a reply that we were unable to identify the issues and shared that users searching for us in bing.We didn't changed anything or submitted any url , but it automatically have started indexing our site.
I guess bing follow some social signal and also brand search volume.
Still many url not indexed , but indexed url getting rank as before I guess.
Anyways problem solved. 🙂
- Webmaster_5BestincityBrass Contributor
Bing have started indexing our site from yesterday , I guess.
Few days ago, we received a reply from bing webmaster team that our site still violates bing webmaster policy , and we should submit once it complies. We send a reply that we were unable to identify the issues and shared that users searching for us in bing.We didn't changed anything or submitted any url , but it automatically have started indexing our site.
I guess bing follow some social signal and also brand search volume.
Still many url not indexed , but indexed url getting rank as before I guess.
Anyways problem solved. 🙂
- Deleted
I'm glad this has been fixed, and that you've come back to confirm it!
Please - get involved in MTC - it's worth being helpful!- Webmaster_5BestincityBrass ContributorSure we will.
Thanks Andrzej1 for your support and help. Its really our pleasure to find such supportive forum member .
Bye hv a nice day.
- Nicole2195Copper ContributorWe have the same situation with our nacloset.com website.
After a few years of operation, the Bing search results disappeared by the end of 2021.
A few weeks ago, the website started to appear on the Bing search results again. We have requested from the Bing support team an explanation to avoid such issues in the future, but we could not get a reply.
However yesterday the website complete disappeared again from search results. This is a very weird behavior, and for the moment we did not get the cause.
All data its original, some coming from the original brand manufacturers. We did not identify any issue as per Bing guidelines.
Please post here and share any information or development you may have, regarding these kinds of situations because we are trying to understand the root cause of this issue with Bing search engine.
Thanks.- EricStarkerCommunity ManagerHello! I'm closing down responses to this thread, as it has been resolved. As a heads-up, we don't allow external links/ads here, so we've removed any links in these posts.
- Deleted
I have Bing and Edge by default and I had no problem so maybe Microsoft is not blocking anything?
- Webmaster_5BestincityBrass Contributor
Deleted
I am talking about bing.com and our search result in bing.com
here is the screenshot.
- SEOBalliaCopper Contributor
Hi webmaster,
I have same problem with my site.
Please help me.
- Webmaster_5BestincityBrass Contributor
Live test have no issues, but url inspection showing it have some issues due to webmaster related policy, can anyone help us what policy our website violated. We have read almost all policy and think that our webiste complies almost all. We will be extremely happy if someone guide us.
- Webmaster_5BestincityBrass ContributorDoes this forum monitored by Bing webmaster team? We have tried to communicate numerous way, Can anyone help us how to reach them? Should we tag twiiter or other social media platform , beacause email got no response for last 2 months, this platform seems not monitored by them , Please guide whats the best way to reach them
- Deleted
- Webmaster_5BestincityBrass Contributor
Deleted Already did and submitted many times.
For example I have inspected (link removed by moderator)
No error other than this alert, which informs us that we may violated Webmaster SEO guidelines.
We really don't understand what rules we have violated. We have gathered and wrote information and have contacted with the listed business owner. All information manually collected from business owner and images edited by us. If anyone help us to point out rules which we have violated will be very much helpful. Site doing extremely well in google. and In bing when it was indexed ranked as well good but due to replica site for development purpose may cause duplicate content issues. but its not our fault we have declared in robots.txt not to crawl . Replica site's robots.txt for development purpose (link removed by moderator)
- EricStarkerCommunity ManagerHello! I"m sorry you haven't received a response, but that doesn't mean you should post in a place that isn't meant for your topic of discussion.
I'll move this conversation into your previous post in the Bing forum. You may want to reach out to support.microsoft.com as well, if you haven't done so.- Deleted
EricStarker Hi
This problem is repetitive, recently there are many queries related to the lack of indexing of Sites about this example, They remain unsolved!
- Webmaster_5BestincityBrass Contributor
EricStarker Helo Eric , I understand that we should follow the forum meant for.
But can you please help us - even after sending numerous email and posting in this forum failed to get a response from Microsoft. many old forum member complaining of getting no response from Bing team , Its really frustrating. At least you as a forum moderator must pass this issues to concerned team.
Thanks in advance.
- EricStarkerCommunity Manager
Have you checked out Microsoft Answers: https://docs.microsoft.com/en-us/answers/index.html
I believe you may be confusing this site with Answers, which is a discussion forum meant for support questions such as this one, directed specifically at Microsoft rather than asking the opinion of community members.
You can also try the support resources at this link: https://docs.microsoft.com/en-us/answers/questions/309941/bing-webmaster-tools-problem-keyword-research.html
If you go through support channels such as the one linked above, they will be able to help you.
- EricStarkerCommunity Manager
Webmaster_5Bestincity Glad the issue has been resolved!
As a heads up for anyone responding in the comments, for Bing webmaster support, go
here: https://www.bing.com/webmasters/help/webmaster-support-24ab5ebf
We don't allow external links as per our code of conduct (to keep the community free of advertising and self-promotion), so we'll be removing those links from this post and comments.
- VoytekianCopper Contributor
Google indexed all of my pages whilst Bing doesn't want to. Why?
Also, two other websites of mine got indexed easily. What can be the issue?
- EricStarkerCommunity Manager
Voytekian Did you mean to tag me here? If you're just responding to the thread more generally, it's possible someone else may have some insight, but as for myself, I am a community manager here and not a product expert. Sorry about that.
For official Microsoft support around these issues, we recommend you go to the official support page:
https://www.bing.com/webmasters/help/webmaster-support-24ab5ebf