Forum Discussion
Rae_Rae
Oct 07, 2021Steel Contributor
Am I missing something here?
Oh, DEAR, dear, dear Bing! I am losing faith in "This or That" once again! Today's (Thurs., Oct. 07, 2021) question is: "Which literary classic is longer?" MY first question to this is: "Longer"...
- DeletedOct 14, 2021Sorry Rae_Rae,
https://support.microsoft.com/en-ca/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013
Here try this one
Deleted
Oct 14, 2021Well you would have to upload all of those images again to them via the email thread or the file transfer link they gave you.
They can't access this page,
They can't access this page,
Rae_Rae
Oct 15, 2021Steel Contributor
Deleted Why wouldn't they be able to "access this page?" And, 'they' never gave me a "file transfer link." Anyway, it doesn't matter anymore because I believe I got my point across. Which, for the record, my point was to acknowledge the annoying way "This or That" tends to "say" an answer is incorrect when in FACT, it IS (correct).
Nonetheless, I still thank you for all your help. (✿◠‿◠)
- Rae_RaeNov 14, 2021Steel Contributor
Deleted
(⌒‿◕)
- DeletedNov 13, 2021That's great you got some points back, they are just customer representatives and have to work with the product team to improve. Anyways have a great day!
- Rae_RaeNov 13, 2021Steel Contributor
Deleted Thank you. I sincerely appreciate you going WAAY above and beyond; but, according to "Lyani" (My), "...input is valuable to us, and rest assured that this will be forwarded to our Research department to make improvements to serve you better." AND "...10 points in your account to make up the points that you missed for This or that offer." Which is almost insulting because ANYONE who does the "This or That" KNOWS you get 5 points PER (correct) answer. The issue was over three mistakes by(?) whom- or WHAT- ever made up the "ToT" (This or That) for October 7, 2021. NOT about the points.
Nonetheless, I am "over it," as the expression goes. If 'it' helps, here is the SRN: 1530181220.
- DeletedNov 12, 2021HI Rae_rae, the best thing to do to get this solved by the Microsoft Rewards team is to use this form to submit a new ticket. That's the only way to get this solved, I think it was just an
unlucky time where your ticket accidentally got closed or some glitch.
https://support.microsoft.com/en-ca/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013
Use this link - Rae_RaeNov 12, 2021Steel Contributor
Deleted I may have found a "new" way to/ of/ for handling "these" things. There is a handle on Reddit called "MicrosoftRewards." I think "it" might be easier to go through them?
- DeletedNov 12, 2021
Rae_Rae Hi Rae_rae, well sometimes you can reopen a case by replying to it or you may make a new ticket. It shouldn't have closed on you like that, please try making a new ticket response from the rewards page. This time, just mention in the request form about the quiz issues.
Thanks,
Shawn
- Rae_RaeNov 12, 2021Steel Contributor
Deleted, I don't believe I fully understand what you want me to do. Are you asking me to reply to a "closed auto-response?" I still have the "service request number," if this helps.
- DeletedNov 12, 2021Hi Rae_rae,
Sorry for the late reply, I hope you are having a great day. Can you try replying back to that email to open it or make a new ticket?
Thanks,
Shawn - Rae_RaeOct 19, 2021Steel Contributor
Deleted I was sent an "autoresponse." There was no ACTUAL reply. Then, (I) received a "Case Closure Confirmation for Service Request." Am I guessing they rewarded me with (the) points? IDK.
I sent a link TO the screenshots. How else was I supposed to verify? Perhaps, that is why they sent the "Case Closure Confirmation for Service Request?"
- DeletedOct 19, 2021Yes Rae_Rae, I know they replied to you once but have they gotten back to your reply? Like you sent them screenshots right?? Or sent the link?
- Rae_RaeOct 19, 2021Steel Contributor
Deleted WoW! Sorry for the confusion! I thought I had already mentioned they HAD gotten back to me.
- DeletedOct 19, 2021I see, I wasn't asking about that though, just wondering if they got back to you yet.
- Rae_RaeOct 19, 2021Steel Contributor
Deleted Fix? The "issue?" IDK. We will have to wait and see. The "issue" was over the "This or That" portion of the daily set and how THREE (different) answers came up "wrong" when in FACT, I looked them up... on Bing!. I had to. I mean, can you remember how many pages EVERY "literary classic" has?!
- DeletedOct 18, 2021Hi Rae_Rae,
Were they able to fix the issue for you? - Rae_RaeOct 16, 2021Steel Contributor
Deleted( ͡~ ͜ʖ ͡°)
- DeletedOct 16, 2021HI Rae_Rae,
They are in a controlled environment, they only can access certain websites that they need to use. They can't access this and the OneDrive links.
My point is that the only way to send screenshots is to attach the files via email, also they will ask you to make a PSR zip.
To do that, you search up "Step recorder", they will provide links 🙂
Just follow their emails answers and they will help you 🙂
Buye!! - Rae_RaeOct 16, 2021Steel Contributor
Deleted
Are you telling me that Microsoft can NOT access their OWN "tech community," which is through and arranged BY Microsoft?!? Now, I am perplexed! That doesn't make any sense.
- DeletedOct 15, 2021Hi Rae, Rae,
Yes, that's true but they still cant' access any 3rd party links including this one. They only allowed to view attachments, and file transfer 🙂
It is just policy I guess, anyways have a great day!
Shawn