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MichaelHaraway's avatar
MichaelHaraway
Brass Contributor
Mar 21, 2022

Adusting addresses on Bing Maps for a new community

Hello,

 

I recently spent a few weeks getting the streets and addresses updated and added to Google Maps for our new community. There is an online process that I tried to use back in January, but it didn't work. I had to work with an expert who in turn forwarded my requests to the Google Maps team. Once we got over an initial hurdle to name the streets correctly, I could then add addresses in their correct locations.

 

The good news is it seems like Bing may be getting data from Google (or it was propagated through another source) since all the addresses I added show up on Bing when I search. They did not show up a month ago. The problem is they are in the wrong locations. I've tried to go through the online process but nothing is updating and I do not receive any feedback through my account that the changes have been accepted.

 

I've attached composite screenshots of what both Google and Bing Maps shows. You can see where all of the Bing Maps addresses are off by around 100 feet although there are a few other addresses that are off by much more.

 

Any assistance is much appreciated as I'm there are businesses and individuals that use Bing Maps to route packages or themselves to our addresses.

Thank you.

  • Hi Michael,

    I would like to point out as IoTGirl explained that TomTom provides the base map of Bing Maps as shown in the bottom right of Bing Maps & Windows Maps!

    https://help.tomtom.com/hc/en-ca/articles/360013960619-About-MapShare-reporter

    https://www.tomtom.com/mapshare/tools/new/mapshare

    TomTom has a map reporter where you can add addresses or fix up them or suggest edits as well as ways to submit documents as well πŸ™‚

    Also, you may ask assistance to get the whole area fixed, maybe a moderator there can get in touch with you with a direct contact with TomTom to fix this πŸ™‚

    https://discussions.tomtom.com/en

    It is likely either TomTom or a supplier that they use was informed about the new community changes that was added or it was added via another source like Openstreet Maps?

    hope that helps πŸ™‚

    have a wonderful day!

    • IoTGirl's avatar
      IoTGirl
      Icon for Microsoft rankMicrosoft
      Hi Michael,
      As Shawn reminds me, you might also look into updating Open Street Maps, the worldwide open mapping platform used by many humanitarian organizations.
      Sincerely,
      IoTGirl
      • Deleted's avatar
        Deleted

        Good idea! TomTom after accepting the report usually takes the next Monday to push the update which in turn gets sent to the Bing Maps team that implements into the Windows Maps and so on..

        Which takes a bit longer to implement so that everything works. πŸ™‚ Open Street Maps isn't listed as a source on Bing Maps also the Vexcel Birds Eye isn't that great for showing where the houses were, so guessing they were adding the address of what they seen. Best for the city to inform them the exact coordinates of what ntos. πŸ™‚ 

    • Deleted's avatar
      Deleted

      As assumed, the map reporter has the address you listed, it is possible to manually suggest feedback on each one though each report is anonymous. So, it's best to get in touch with the TomTom team!

       

      Kindly note that the reports on the map will change icon when it is accepted then fixed πŸ™‚ 

       

      have a wonderful day!

       

      PS: It would be even more wonderful if your city would publish these new developments in open source data or sent to publishers like TomTom in advance.

       

      Such as GIS dashboard...

  • Hi Michael,
    I apologize that you were directed away from the answers forum. The fastest way to get this into Bing Maps is to use the feedback link on Bing.com/maps. You will have to enter each individually but they will then be researched for "Ground Truth" so please ensure the the municipality also has this information. Bing Maps actually does not use any Google data for our sources but rather our Partner Tomtom provides our US address data.
    Sincerely,
    IoTGirl
    • MichaelHaraway's avatar
      MichaelHaraway
      Brass Contributor

      IoTGirl 

      Thank you for the reply and for the useful information to help me direct further research and inquiries. 

       

      Working with Google, I provided pictures and and a municipal document showing the community layout which allowed us to first get correct road names into the system then correct addresses associated with wrong street names then finally add addresses for in-progress to complete houses. Not ideal but that allows people in the neighborhood to hopefully receive packages that have been lost or delivered to a similar sounding road nearby.

       

      No way to do that through an automated system (and I have put a couple of submissions into Bing Maps using the feedback link).

       

      With Bing maps, all addresses seem to be in place just off by ~100 feet +- on average.

       

      I'll research further with Tom Tom and also try finding where to verify information with the municipality.

       

      Much Thanks

      Michael

      • Deleted's avatar
        Deleted
        Great that you went a step ahead and submitted a question on the forum πŸ™‚ I will try to help you out
    • MichaelHaraway's avatar
      MichaelHaraway
      Brass Contributor
      Thank you...but.. that's Loudoun county Virginia, not Loudon county Tennessee πŸ™‚ I made the same mistake a couple times earlier in my research πŸ™‚
      • Deleted's avatar
        Deleted
        Oops sorry about that Michael, kindly if possible send me a list of the missing address and the coordinates.
  • I would like to let you know that the TomTom is getting ready to implment satellite imagery into the map repoerter!

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