Forum Discussion
Aceware2000
Jul 17, 2024Copper Contributor
Your network access has been interrupted - MS Access application on Remote Desktop Web Access
We are in the process of moving a Citrix provided MS Access application to "Remote Desktop Web Access" After the application has been launched for about an hour it bugs out with "Your Network Access ...
Kidd_Ip
Apr 06, 2025MVP
It can be several reasons, please check on below:
- Check Network Stability
- Ensure that the network connection between the RDWA server and the SQL backend is stable.
- Test for any intermittent network drops or latency issues that might cause the connection to break.
- Adjust Remote Desktop Session Settings
- Configure the RDWA session to prevent timeouts:
- Open the Group Policy Editor on the RDWA server.
- Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits.
- Set the "Set time limit for active but idle Remote Desktop Services sessions" to Never.
- Split the Database
- If not already done, split the Access database into a front-end (local to the user) and a back-end (on the server). This reduces the risk of corruption and improves performance.
- Ensure the front-end is stored locally on the RDWA server and not on a network share.
- Use Persistent Connections
- Access assumes a constant connection to the backend. If the connection drops, even briefly, it can cause errors.
- Consider using a persistent connection to keep the database linked:
- Open a hidden form when the application starts.
- Use VBA to maintain a connection to the backend:
Dim db As DAO.Database
Set db = CurrentDb
- Test with Local Tables
- Since even local tables are throwing errors, this suggests the issue might be related to how Access interacts with the RDWA environment.
- Test the application on a local machine (outside RDWA) to confirm whether the issue persists.
- Update MS Access and Drivers
- Ensure that MS Access is updated to the latest version.
- Update the ODBC drivers used to connect to the SQL backend.