Forum Discussion

AndrewPhebus's avatar
AndrewPhebus
Brass Contributor
Mar 16, 2021

WVD Win 7 Desktops Unable to connect to broker - TLS Ciphers on R0 broker issue

Good evening WVD Team, we have service request 2103150060004797 opened with Support, but posting here as well in hopes someone can help us get our desktops online again.

 

It seems the broker https://rdbroker-g-us-r0.wvd.microsoft.com/ has been set to not be compatible with windows 7 TLS1.2 Ciphers.

Broker https://rdbroker-g-us-r1.wvd.microsoft.com/ is compatible, but I cannot point my WVD desktops to choose which broker.  Setting Validation Environment has no barring on the outcome.

 

SSLLabs reports:

Broker 0:https://www.ssllabs.com/ssltest/analyze.html?d=rdbroker-g-us-r0.wvd.microsoft.com&hideResults=on

 

 

Broker 1:

https://www.ssllabs.com/ssltest/analyze.html?d=rdbroker-g-us-r1.wvd.microsoft.com&hideResults=on

 

Please help us escalate to the proper people ASAP.

 

    • Christian_Roy's avatar
      Christian_Roy
      Copper Contributor

      Toggle your Validation Environment Setting to No in your Pool ... Windows 7 Client should be able to connect afterwards

       

      • AndrewPhebus's avatar
        AndrewPhebus
        Brass Contributor
        We are set to No for the Validation environment and have tried it as a No and a Yes.

Resources