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gadmin285's avatar
gadmin285
Brass Contributor
Jul 08, 2020

WVD Session Host is unavailable

Hi, I have WVD Personal machines for 4 users using Fall 2019 deployment. The four users were able to log in and access their machines. One of the user is facing an issue, this user is not able to lo...
gadmin285's avatar
gadmin285
Brass Contributor
Jul 09, 2020

Thanks, everyone the issue is resolved. I have raised a support ticketgadmin285 

  • Soo Kuan Teo's avatar
    Soo Kuan Teo
    Icon for Microsoft rankMicrosoft
    Jul 09, 2020
    thanks for raising the support tickets. Our support service will follow up.
    I quickly looked at your sessionhost, it never able to contact WVD successfully, and the assigned user has not been able to create a successful connection. One thing you can check is WVD agent log in event log Application Source = WvdAgent to see if there is any abnormal activity.
  • AndrewPhebus's avatar
    AndrewPhebus
    Brass Contributor
    Jul 09, 2020

    gadmin285 

    What did you have to do to resolve?

     

     

    • gadmin285's avatar
      gadmin285
      Brass Contributor
      Jul 13, 2020

      The problem is 3 machines are running with a new version of RD Agent, the one machine is troubling is running with an older version of RD Agent. So, I logged into the machine by private IP, removed the existing agent, and generated a token for the new agent, installed the latest version and restarted. This will solve the issue. I am not sure if its RD agent or some VM agent  AndrewPhebus