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andyinv's avatar
andyinv
Brass Contributor
Jun 02, 2020

WVD Portal unable to query sessions

So, I extended my host pool, and for any of the systems now, when I click on the session host, I get:   "There was an error retrieving the user sessions. Please refresh the page and try again"   ...
  • PavithraT's avatar
    Jun 02, 2020

    andyinv We have an active bug where for some deployments, user sessions are not displayed on the portal. We are unable to repro it - so if you can let me know what your deployment looks like it will be highly appreciated. I am looking for whether the VMs, WVD objects are in the same subscription, resource group and location. If not, what are the differences.

    Secondly, Get-Rds**** cmdlets cannot be used with ARM environments. You have to use LogAnalytics to view the diagnostics data. We do not control when the data will be populated - we pipe it to LogAnalytics and we have seen sometimes that the very first time you are trying to access data in the tables, it could take 24 hours to populate. After that it should an almost immediate update.

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