Forum Discussion

Copper Contributor

May 13, 2020

Solved

WVD OneDrive Cannot Connect to Windows

Hi Folks We have a windows 10 Multi session WVD deployment. FSLogix with Office containers. OneDrive sporadically for a few users is coming up with this. "In Cloud" files. It seems that if you...

Doug_Coombs
May 14, 2020
rpextech , we have not seen this as a common issue with OneDrive and FSLogix. With a quick internet search I did find several references with trouble shooting/potential solutions, I am pasting a couple of links below. If these do not help solve the issue, I would suggest following up with the OneDrive community or submitting a OneDrive support ticket.

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_drive-mso_win10-mso_2016/onedrive-cannot-connect-to-windows/a81e3866-d8d6-4186-90e0-2ddad547b4d2

https://pupuweb.com/solved-onedrive-cannot-connect-windows-error-files-on-demand/

rpextech

Copper Contributor

May 15, 2020

Doug_Coombs

We updated OneDrive to latest build and FSLogix and set a scheduled task to restart search service on user logoff.

Problem seems to be reduced but not eliminated.

Clicking download files does make the problem go away..

Its Curious.

rpextech

Copper Contributor

Jun 22, 2020

Now confirmed a bug with FSLogix in the following thread

https://techcommunity.microsoft.com/t5/windows-virtual-desktop/onedrive-cannot-connect-to-windows/m-p/1295519

swindmiller
Copper Contributor
Jun 22, 2020
rpextech
Thanks for posting back. It feels good that it was finally acknowledged!

Scott
- rpextech
  Copper Contributor
  Jul 02, 2020
  Yeah,
  
  Very annoying issue. Still havent seen the update yet though.
  - MortenPedholt
    Copper Contributor
    Dec 14, 2020
    After installing FSLogix release 2009 (2.9.7621.30127) I do not see this issue for the users anymore.
    
    Release notes for FSLogix Apps release 2009 (2.9.7621.30127) (microsoft.com)