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Dale Hayter's avatar
Dale Hayter
Copper Contributor
Nov 11, 2020

WVD logon issues. The Group Policy Client Service failed the sign-in. Access is denied.

Hi. We have a mutli-session Win10 WVD farm up and running. We are running 1909 with the latest quality updates applied. FSLogix profile container is being used.    We are seeing intermittent issues...
Agdar's avatar
Agdar
Icon for Microsoft rankMicrosoft
Dec 07, 2021
Hi Dale, try a reboot and see if it fixes the issue temporarily (am sure it will)
Also you can always:
○ Look for RefCount value in HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileService\References\<User SID> and set that to 0

This is a temp fix for the issue

Lets hope it gets fixed in the next version
  • syedaltamash's avatar
    syedaltamash
    Copper Contributor
    Dec 22, 2021

    Agdar 
    We are facing same issue from many days we have many times changed ReFcount value to 0 but again and again it's reversing.

     

    • MarkF26's avatar
      MarkF26
      Copper Contributor
      Dec 23, 2021

      syedaltamash 

      I am suggesting the following short script as a logoff script for WVD users to be deployed by a GPO. Please use at your won risk: 

      $ProfRefsPath  = "Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileService\References"
$MySID = (Get-CimInstance -Class Win32_UserAccount -Filter "Domain = '$ENV:Userdomain' AND Name = '$ENV:UserName'").SID
If (Test-path $ProfRefsPath\$MySID) {
   set-itemProperty -Path $ProfRefsPath\$MySID -Name RefCount -Value 0

}

       

      • ThorstenSob's avatar
        ThorstenSob
        Copper Contributor
        Feb 16, 2022
        Thit Script shows me the right way to resolve that issue, thx MarkF26
        Propably i renamed the Folder of that affected SID and it works too.

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