Forum Discussion

Copper Contributor

Nov 11, 2020

WVD logon issues. The Group Policy Client Service failed the sign-in. Access is denied.

Hi. We have a mutli-session Win10 WVD farm up and running. We are running 1909 with the latest quality updates applied. FSLogix profile container is being used. We are seeing intermittent issues...

Guido

Former Employee

Aug 27, 2021

Hello. Could you please check if setting up RefCount value to 0 solve the issue without rebooting the machine? Here's the path for this key:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileService\References\<sid affected user>
RefCount

Lee_E

Copper Contributor

Dec 06, 2021

Thanks so much for this it has really helped.