Forum Discussion
Dale Hayter
Nov 11, 2020Copper Contributor
WVD logon issues. The Group Policy Client Service failed the sign-in. Access is denied.
Hi. We have a mutli-session Win10 WVD farm up and running. We are running 1909 with the latest quality updates applied. FSLogix profile container is being used. We are seeing intermittent issues...
Dale Hayter
May 06, 2021Copper Contributor
mark1nh From our investigation the issue was caused by the FSLogix service stopping for some reason. This then resulted in profiles being left behind. We are still working with Microsoft on a resolution for the stopping of the service.
MarkF26
Aug 26, 2021Brass Contributor
Hi Dave,
Appreciate any update on this we are seeing the same symptoms
Appreciate any update on this we are seeing the same symptoms
- GuidoAug 27, 2021Brass ContributorHello. Could you please check if setting up RefCount value to 0 solve the issue without rebooting the machine? Here's the path for this key:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileService\References\<sid affected user>
RefCount- michael_moshkovichDec 23, 2021Brass Contributor
Thank you Guido, this solved my issue.
- msmendonDec 23, 2021Copper ContributorI am facing this issue for only 2 users out of 100 users.
Is there any workaround solutions for the same? Please help
- Lee_EDec 06, 2021Brass ContributorThanks so much for this it has really helped.
- Willy0013Sep 09, 2021Copper Contributor
I can confirm that setting up the RefCount value to 0 solved the issue and the user is able to log in without rebooting the server.
Let's see how long will take to happen again.
Thank you.
- GuidoOct 14, 2021Brass ContributorThanks for confirming that. We will fix this in the next FSLogix release which could be at the end of the year. Regards.