Forum Discussion
Dale Hayter
Nov 11, 2020Copper Contributor
WVD logon issues. The Group Policy Client Service failed the sign-in. Access is denied.
Hi. We have a mutli-session Win10 WVD farm up and running. We are running 1909 with the latest quality updates applied. FSLogix profile container is being used. We are seeing intermittent issues...
mark1nh
Copper Contributor
We see the same problem with citrix server 2019 based multisession. the folder c:\users\local_USERNAME cannot be deleted because some process locks appdata\local\credentials.
Only solution: reboot the affected server.
Only solution: reboot the affected server.
Dale Hayter
May 06, 2021Copper Contributor
mark1nh From our investigation the issue was caused by the FSLogix service stopping for some reason. This then resulted in profiles being left behind. We are still working with Microsoft on a resolution for the stopping of the service.
- JohnMankariosMay 31, 2021Copper Contributor
Dale Hayter Did you find any solution, as I am facing the same problem.
- MarkF26Aug 26, 2021Brass ContributorHi Dave,
Appreciate any update on this we are seeing the same symptoms- GuidoAug 27, 2021MicrosoftHello. Could you please check if setting up RefCount value to 0 solve the issue without rebooting the machine? Here's the path for this key:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileService\References\<sid affected user>
RefCount- MarkF26Aug 27, 2021Brass ContributorThanks for the reply. Will try it next time it happens and report back. Thanks