Forum Discussion
WVD Gateway Performance Issues?
FinTechSean I just got this back from `@AzureSupport` on Twitter:
Separately, latency on an existing connection to WVD seems much better at the moment. The "signal quality" icon in the title bar went from being between 0/4 and 1/4 bars to 3/4 bars. Could either be because it's getting close to lunch time, because users are dropping off because of high latency, or because the engineers are making changes.
GuyPaddock FYI, ours cleared up now and I got a call from MS Support on my open ticket. The person did not know what to check beyond asking me to restart the VMs. I asked them to forward the ticket onto the WVD Engineering team. I happened to get an email from MS Support as well, who said the support engineers are all currently overloaded with no reliable ETA on support resolution. I sent him a link to this thread on tech community and asked him to pass onto the WVD team.
I'll just have to assume they have some internal performance monitoring tools and would notice things like internet gateway saturation.
FinTechSean We're now having issues connecting. Users are frequently getting stuck at "Initiating remote connection..." and then eventually the RD client times-out.
- This has been continuous for several hours now. I know this is a shocker, but perhaps MS should not allow additional users until they've added additional capacity.
Our connections seem fine at the moment, though the WVD Tenant management site is super slow.
Steve1435 - unfortunately, I bet it's a lot of folks with existing pilot setups who started having people login from home this week as more people are enacting BCP plans. It would be tough to count those as 'additional users'. It probably isn't a bunch of people spinning up new tenants. in the past few days.
