Forum Discussion
SebastianL355
Jan 13, 2022Copper Contributor
WVD Client not working on specific computer, but works on other PC´s and Web client
Hello as the subject describes a user has problems with connecting to WVD from the Remote Client on a specific computer. Ive tried: Updating Remote Client Reinstalling Remote Client Nothin...
timanderson
Jan 13, 2022Copper Contributor
There can be some strange issues with MFA. Is MFA enabled? Is the AVD setup using Azure AD only or hybrid?
SebastianL355
Jan 13, 2022Copper Contributor
Hello Tim, no theres no MFA on this user account. Aswell as no hybrib solution, just Azure AD.
timanderson
- timandersonJan 13, 2022Copper ContributorOK there are some issues with Azure AD too. Is the PC connected to Azure AD? I believe it needs to be either Azure AD joined or at least connected to an Azure AD account (Accounts - Add a workplace or school account).
- SebastianL355Jan 13, 2022Copper ContributorThis is her private computer, might not be Azure AD joined, ill check 🙂
- timandersonJan 14, 2022Copper ContributorDocumented here:
https://docs.microsoft.com/en-us/azure/active-directory/devices/howto-vm-sign-in-azure-ad-windows
"If you see the following error message when you initiate a remote desktop connection to your VM: Your credentials did not work.
Verify that the Windows 10 PC you are using to initiate the remote desktop connection is one that is either Azure AD joined, or hybrid Azure AD joined to the same Azure AD directory where your VM is joined to."
Note this only applies to pure Azure AD deployments, not when hybrid AD is used.
Tim