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andersidahl's avatar
andersidahl
Brass Contributor
May 14, 2019
Solved

WVD Client - Something went wrong - Solved

Hi,   I've got one computer which gives the same unspecified error here when clicking subscribe, even with different userprofiles. It does not even ask for credentials. The computer is running a Wi...
  • andersidahl's avatar
    andersidahl
    May 14, 2019

    Updating to 1809 solved the issue.

DavidBelanger's avatar
DavidBelanger
Icon for Microsoft rankMicrosoft
Jul 24, 2019

SBK297 Appreciate the information. Any data on what certificate it was? I'd normally have thought it would be some AAD issue and either rebooting or clearing the cache might help.

 

Let us know if someone else is still hitting this.

SBK297's avatar
SBK297
Copper Contributor
Jul 24, 2019

DavidBelanger 

 

After troubleshooting a handful of PC's, that were experiencing this issue, we've pinpointed the culprit to be this certificate:

 

ms-organization-access

 

 

  • DavidBelanger's avatar
    DavidBelanger
    Icon for Microsoft rankMicrosoft
    Aug 15, 2019

    SBK297 Any chance you are still seeing this? If so, I might ask for more information to see if we can track the issue down.

    • Bianca2050's avatar
      Bianca2050
      Copper Contributor
      Dec 18, 2019

      DavidBelanger A user is having this problem on a Windows 7 Home Premium machine. I understand Win 7 is approaching its EOL but wanted to report this, as I have been working on it for a while now. The user can log into the web client without a problem. 

    • Wintech12's avatar
      Wintech12
      Copper Contributor
      Sep 04, 2019

      we are still having this issue in our environment and the problem machines are running Windows 10 build 1803 which is recommended version. None of certs or steps worked out for others is working for our environment. Please advise.

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