Forum Discussion
WVD and teams optimization
Not really
I have been speaking to various people at microsoft about this and can't really get a straight answere at the momment if this is a knowen issue.
Are issues have been blamed on bandwidth which i know is not true as we have plenty. Waiting for a call with Microsoft to back this up with evidence.
I will let you know if i get any more information
I have spent numerous hours trying to troubleshoot this issue. I finally had an opportunity to use the beta Zoom plugin for WVD. I had a problem free call with 10 people on video, my screen sharing allowed windows and kept my video going while sharing. It is embarrassing that Zoom for WVD "just works", while Teams for WVD can't even work with the limitations that are on the WVD version. I just need meetings to work. I have had to halt my deployment of WVD until this is fixed. Unacceptable. Can you please provide an ETA for when meetings will be usable on Teams WVD?
- etienne-coppinMay 13, 2021Copper Contributor
Same issue here, latest versions of everything.
We have a ticket @Ms support opened since 3 months with always same questions & log gathering.
With the Skype Assessment tool runing inside WVD we found that one IP of the backend of O365 was not reachable. Support answer that it's not an Azure issue but network issue & they don't manage it, ridiculous, it's flow between O365 and Azure WVD, but that's not an Microsoft issue :). Will try now to escalate further or decide to evaluate other options like adding Citrix Cloud to the picture, - Embassy1May 12, 2021Copper ContributorDid you get anywhere with this?
We have the same issue with optimised Teams in WVD. Performance is very poor to the point where it's unusable. - cdranschakApr 22, 2021Copper ContributorNot as of yet. The request has bounced between a few people after providing the initial details of the request.
- jlou65535Apr 21, 2021MCTcdranschak
I have experienced the same issue for one customer. Do you have any response from your support ?
Thank you, - cdranschakApr 15, 2021Copper ContributorThanks Paul. I have opened a case with our premier support. If I get anywhere I will let you know.
- pcollinsApr 15, 2021Copper Contributor
We still have an open ticket with support. There have been some improvements to the remote desktop client which helped for a test call we did for 5 mins before going back to the same issues as before.
Are support call has been open since Oct last year
- cdranschakApr 14, 2021Copper ContributorHello. I was curious if anyone came to a resolution for this. I have recently stood up a test WVD environment for my team to start testing and utilizing. I had installed Teams and went through all of the optimization setup for WVD outlined in the Microsoft documentation. 1-to-1 calls seem to work fine. When on a call with more than 1 person the video feedback is extremely choppy or completely stops working. Audio did not seem to be a problem. Any help or guidance you can provide would be greatly appreciated.
- ITSenseiJan 28, 2021Brass Contributor
In the same boat as you guys as well. Very frustrating. I had a ticket open with Microsoft for nearly a month and got absolutely nowhere. I would hope this is, or soon becomes, a known issue and is priorities at Microsoft to get this fixed and working properly. Moving to Zoom is not an option for us.