Forum Discussion
pcollins
Oct 16, 2020Copper Contributor
WVD and teams optimization
We have deployed a WVD pool with teams using the optimization for WVD. The camera and mic are working fine but we have a real big problem with audio and video quality. It would seem to be worse when ...
Shabazdarr
Oct 26, 2020MCT
What vm size are you using? Just a thought but maybe try provisioning a larger size vm on its own as a test using Teams and see how that behaves?
pcollins
Oct 26, 2020Copper Contributor
We are running D8s V3 machines and i have also tested this on a another customer of ours WVD setup. Both get the same results.
Have you had it working?
- ShabazdarrOct 26, 2020MCTYes we set it up using the same method you did and have not had any complaints around Teams video or audio quality. Have you done any monitoring of resources when the issue is occurring? Is it an intermittent issue are is it all video calls?
- pcollinsOct 26, 2020Copper Contributor
Did you setup any NSG groups and allow outbound ports for the team’s optimizations?
This is somthing MS are asking use to do
- ShabazdarrOct 26, 2020MCTYes I had NSG with all traffic allowed outbound. It’s not a bad shout
- pcollinsOct 26, 2020Copper Contributor
It's all video calls. One to one calls are fine it's when you have more than one party on the call that the issues start. We have two meduim sized rollouts at the momment and we have tested it on both.
Resources on both the WVD servers and local machines is fine.
- ShabazdarrOct 26, 2020MCTI wonder if it’s to do with network throughout on the VM virtual nics? Both video and voice quality is dependent on network resources rather than compute. Have you tried any other similar apps like zoom or Skype? Just for a comparison...see if it’s app or infrastructure related.
Sorry I can’t help more apart from giving ideas around troubleshooting