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BrianPitt's avatar
BrianPitt
Brass Contributor
Oct 14, 2020

Windows Virtual Desktops - Audio / Video Calls with Teams / Zoom

Has anyone had any experience, good or bad, with making and receiving both audio and video calls via Teams or Zoom when on a Windows Virtual Desktop VM?
 
How was the audio? Crisp and clear or crackling / faded?
How was the video? Did it stream well or was there a lot of lag and buffering?
 
Thanks for any information you can give!
  • We've made improvements to Microsoft Teams for Windows Virtual Desktop. Most importantly, Windows Virtual Desktop now supports audio and video optimization for the Windows Desktop client. Redirection improves latency by creating direct paths between users when they use audio or video in calls and meetings. Less distance means fewer hops, which makes calls look and sound smoother. Please try it out and visit below for more detail:
    https://docs.microsoft.com/en-us/azure/virtual-desktop/teams-on-wvd
    • BrianPitt's avatar
      BrianPitt
      Brass Contributor

      Soo Kuan Teo Thanks for the link, I've read through that.

       

      What about Zoom?  WHat have you seen in terms of working with it?

    • pcollins's avatar
      pcollins
      Copper Contributor

      Soo Kuan Teo 

       

      You have made improvements but they don't work and support have no idea how to getting it working.

      • Anders Jensen's avatar
        Anders Jensen
        Brass Contributor
        Install Teams Machine wide.
        Install WebRTC driver.
        Access WVD from a supported client (ATM only Microsoft Remote Desktop Client on Windows 10 is supporterd)
    • gaske-p's avatar
      gaske-p
      Copper Contributor

      Do these same improvements apply to running Hyper-V with Teams installed on Guest VMs?  I experience a ~2 second gap between video and audio on Guest VMs running Teams.  I've read the article but don't really know what the "Session Host" is in a Hyper V Host OS / Guest OS scenario.

      I've also found that I can get the delay to go away if I transfer the call between Guest VMs by joining from Teams running in a different Guest VM and transferring the meeting to it when prompted by Teams; but this only works for a client that I have two VMs for.  Other clients just have one VM and it makes meetings awkward with such a large latency.

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