Forum Discussion

RobinFan's avatar
RobinFan
Copper Contributor
Aug 22, 2019

Windows Virtual Desktop - Deployment failed

Hi there, 
 
I was trying to setup WVD by following the MSDN tutorial and the video walkthrough and able to provision a host pool and pass the validation, however, an error occurred in the deployment phase. 
 
From the error message, the error is Deployment error: "VMExtensionProvisioningError". 
Details error message are:
{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-debug for usage details.","details":[{"code":"Conflict","message":"{\r\n \"status\": \"Failed\",\r\n \"error\": {\r\n \"code\": \"ResourceDeploymentFailure\",\r\n \"message\": \"The resource operation completed with terminal provisioning state 'Failed'.\",\r\n \"details\": [\r\n {\r\n \"code\": \"VMExtensionProvisioningError\",\r\n \"message\": \"VM has reported a failure when processing extension 'joindomain'. Error message: \\\"Exception(s) occured while joining Domain 'robinfan723gmail.onmicrosoft.com'\\\".\"\r\n }\r\n ]\r\n }\r\n}"}]}
 
Attached screenshots in below. Does anyone know how to troubleshoot this issue ? Thanks
 

13 Replies

  • RobinFanAre you using Azure AD Domain Services or a regular AD with AAD Connect? Have you checked the permissions for the account you are using? Have you checked that the domain name is resolveable?

    • RobinFan's avatar
      RobinFan
      Copper Contributor

      A_priori_superior , Thanks for your reply. I used my personal gmail account for registering the free Microsoft Azure, can you advise how can I check the service i'm using and the permission my account has (i should be the Admin as i checked my role in Azure portal)

      • Sami_Holtta's avatar
        Sami_Holtta
        Copper Contributor
        Only Azure Active Directory is not enough. You need also Active Directory Domain Services with Azure AD Connect or Azure Active Directory Domain Services for your VDI desktops.

Resources