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VULQUIN's avatar
VULQUIN
Copper Contributor
Jan 29, 2024

Windows Explorer closes by itself

Hello, several users are experiencing problems when using Windows Explorer Windows explorer closes by itself several times a day when not in use, they are on Windows 11 22h2 multisession with 3 VM ...
Kidd_Ip's avatar
Kidd_Ip
MVP
Jan 29, 2024

VULQUIN 

 

Any changes recently say Windows update or endpoint? Any clue from Eventlogs? 

  • VULQUIN's avatar
    VULQUIN
    Copper Contributor
    Jan 30, 2024
    no change , I passed the last update 22h2 to try to solve the problem

    I'm getting lots of errors in the logs, as follows

    Name of failed application: backgroundTaskHost.exe, version: 10.0.22621.1, timestamp: 0x004687c2
    Name of failed module: twinapi.appcore.dll, version: 10.0.22621.3085, timestamp: 0xcbdec933
    Exception code: 0xc000027b
    Error offset: 0x00000000000d0f73
    Faulty process ID: 0x0x3E0C
    Start time of failed application: 0x0x1DA5355F8B4CF41
    Path of failed application : C:\Windows\system32\backgroundTaskHost.exe
    Path of failed module: C:\Windows\System32\twinapi.appcore.dll
    Report ID: 8683d6d5-05b4-426a-a407-ad096da61e59
    Full name of failed package: Microsoft.YourPhone_1.23102.126.0_x64__8wekyb3d8bbwe
    Application ID for the failed package : App