Forum Discussion
Windows App, pasting files hangs OS
We have similar symptoms, noticed from earlier this month. In our case attaching a file into the accounting app we use can cause a hang.
Other users on the same AVD VM also hang, indicating it's the VM having a problem.
BUT an odd thing, if we kill the windows app processes on the local machine, and reconnect, we then see an error which we can acknowledge and users can continue.
- AurignyMRJun 06, 2025Copper Contributor
We have been relatively ok this week. After working through checks and adding resources to the VMs, I moved the most affected users to an alternate internet feed.
I wondered if the main service, which has two internet feeds, was an issue - either busy or moving between the two feeds.
Unscientific but it seems to have helped.
- ActionR45Jun 10, 2025Brass Contributor
We can't seem to find anything that consistently fixes it apart from using another RDP client. The users are familiar with Windows App now, which despite this flaw has been rock solid.