Forum Discussion
panovattack
May 27, 2020Copper Contributor
Windows 7 Client Connection Issue
Version: MRD 1.2.945.0 (x64) OS : Windows 7 SP1 For all our windows 7 clients, we immediately receive an error "your computer was unable to connect to the remote computer". Feeds load correct...
Travis_78
Jun 27, 2020Iron Contributor
abuZ can you help me with this same issue? It is only occuring with windows 7 SP1 machines, and is the same issue to what panovattack was describing.
We have installed 1.2.1104.0 on the machines. I can zip some logs up for you. Have you had anyone else with this particular issue? I will also look at that security update.
Travis_78
Jun 27, 2020Iron Contributor
To update on this, if you update windows 7 to the "convenience pack", It finally works. I've tested this on one machine, will check back if it works on another that only has sp1 on and no updates
Edit: Can confirm, you cant have windows 7 with just service pack one. Look for the addon update pack, it will work after you install.