Forum Discussion
Windows 7 Client Connection Issue
Microsoftpanovattack Could you collect your client Logs and send it over for us to check the failure reason.
%temp%\diagoutputdir\rdclientautotrace\*
Either that or send us (private msg ) your UPN.
You could also try updating one of your client machines with this Security Update that has helped a few other clients (I cant be sure until I see the Error you are getting from Logs/Diagnostics)
https://docs.microsoft.com/en-us/security-updates/securityadvisories/2015/3042058
abuZ can you help me with this same issue? It is only occuring with windows 7 SP1 machines, and is the same issue to what panovattack was describing.
We have installed 1.2.1104.0 on the machines. I can zip some logs up for you. Have you had anyone else with this particular issue? I will also look at that security update.
To update on this, if you update windows 7 to the "convenience pack", It finally works. I've tested this on one machine, will check back if it works on another that only has sp1 on and no updates
Edit: Can confirm, you cant have windows 7 with just service pack one. Look for the addon update pack, it will work after you install.
