Forum Discussion

Johan_L's avatar
Johan_L
Copper Contributor
Nov 16, 2021

Windows 365 Cloud PC Problems Connecting

Hello!

We are running a trail run of Windows 365 Cloud PC. Some days we are having problems connecting to these machines both via Windows 365 (microsoft.com) or RDP. How do i troubleshoot these issues? the only thing i can do in the Intune portal is to restart the machines but that does not help.

 

Anyone seen this issue before? The problem is connecting both from Windows 10/11 and MacOS.

 

 

 

  • Mattias's avatar
    Mattias
    Nov 17, 2021

    did you check the Remote Tool > Manage remote desktop settings in ConfigMgr policy? 🙂

     

     

  • Johan_L's avatar
    Johan_L
    Copper Contributor
    Nov 17, 2021

    Problem solved.

     

    If you are running Co-Management DO NOT use this policy. We changed this from YES to NO.

    Now everything works fine accessing the Cloud-PC.

  • Mattias's avatar
    Mattias
    Brass Contributor
    Nov 17, 2021

    did you check the Remote Tool > Manage remote desktop settings in ConfigMgr policy? 🙂

     

     

Resources