Forum Discussion

null null's avatar
null null
Copper Contributor
Nov 01, 2019

Why my windows 7 cannot connect to WVD through Remote Desktop Client.

I found my windows Seven cannot connect to Windows Virtual Desktop through WVD Remote Desktop, which I downloaded from https://go.microsoft.com/fwlink/?linkid=2068602. But I can log in Windows Virtu...
CullenM's avatar
CullenM
Icon for Microsoft rankMicrosoft
Nov 05, 2019

null null - Hello, and apologies for the delay.

 

Are you still having issues connecting to WVD resources from a Windows 7 device using the Remote Desktop Client? If so, could please send us along what version of the Remote Desktop client you're using to connect?

 

You can find the version by clicking on the ellipses icon (...) on the top right side of the client. A context menu should appear with one of the options reading "About". Clicking on about should open a panel reading:

"Microsoft Remote Desktop
Version ....."

  • null null's avatar
    null null
    Copper Contributor
    Nov 06, 2019

    CullenM 

    Version 1.2.247.18950

    • DavidBelanger's avatar
      DavidBelanger
      Icon for Microsoft rankMicrosoft
      Nov 06, 2019

      Good morning null null, are you having difficulty subscribing to the feed or is that successful and you are having issues when launching a resource?

       

      What error are you receiving? A screenshot would be helpful.

       

      Is it the 32-bit or 64-bit version of Windows 7?

       

      Thank you,

      David

      • null null's avatar
        null null
        Copper Contributor
        Nov 18, 2019

        DavidBelanger 

         

        64-bit version of Windows 7.

        The sreenshot is as below:

        My customer clicked the Subscribe on the main page but he couldn't went to the next log in page.

        But he cloud do that through web client.  


         

         

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