Forum Discussion
ian11230
May 03, 2019Copper Contributor
We couldn't connect to the gateway because of an error
My test account can see the VD in the web browser but I get this error every time I try to connect, it says "opening remote port" and fails. If I try to connect through the app I get told I do not ha...
- May 13, 2019
ian11230 If you're using Azure Active Directory Domain Services, you need to make sure the deployed servers are in the "AADDC Computers" OU and you log in using an admin account that is in the "AADDC Users" OU. Make sure the admin user is a member of the "AAD DC Administrators" group in Azure Active Directory.
When I did this, I was finally able to Remote Desktop directly into the deployed VM's in the hostgroup.
CyclopsHelpdesk
Sep 24, 2019Copper Contributor
ian11230 We had the same error message as you. Our solution was to start an Azure P2 trial for our tenant. So I'm guessing it was a licensing issue, but I can't find exactly what license is required, as maybe a cheaper license would have sufficed.
saigop
Feb 13, 2023Copper Contributor
Password complexity didn't help here, any other workaround to solve the gateway error?