We couldn't connect to the gateway because of an error. If this keeps happening, ask your admin

Hi.

I also have this issue, for all users, except one.

We are running Windows Virtual desktop, provisioned through marketplace, sometime in May 2019.

I can only logon to the rdssessionhost with one user.

Other users get´s the following error:

And when running (Get-RdsDiagnosticActivities -TenantName aluspec -ActivityId f7024329-3717-4713-9f5a-31f97e980000 -Detailed).Errors

I get the following:

ErrorSource : RDBroker
ErrorOperation : LookupSessionHostPool
ErrorCode : -2146233088
ErrorCodeSymbolic : ConnectionFailedNoHealthyRdshAvailable
ErrorMessage : Could not find any SessionHost available in specified pool = ≤aluspec-hp≥, due to either: sessions
are not allowed, no healthy host (RDAgent did not report health information), session limit reached
on all SessionHosts in the pool or the pool is empty. Run Get-RdsHostPool and Get-RdsSessionHost c
mdlets to get more information.
ErrorInternal : False
ReportedBy : RDGateway
Time : 2019-09-06 09:52:50

Some info about the RdsSessionHost

TenantName : aluspec
TenantGroupName : Default Tenant Group
SessionHostName : ALU-AZ-RDS-0.aluspec.local
HostPoolName : aluspec-hp
LastHeartBeat : 2019-09-06 08:43:07
Status : Available
AllowNewSession : True
AgentVersion : 1.0.1109.1000
AllowNewSession : True
AssignedUser : xxxxxxx@xxxxxx.com (only this user works, other added users get
HostPoolName : aluspec-hp

Some info from the RdsHostPool

TenantName : aluspec
TenantGroupName : Default Tenant Group
HostPoolName : aluspec-hp
FriendlyName : aluspec-hp
Description : Created through ARM template
Persistent : True
DiskPath :
EnableUserProfileDisk :
ExcludeFolderPath :
ExcludeFilePath :
IncludeFilePath :
IncludeFolderPath :
CustomRdpProperty :
MaxSessionLimit : 999999
LoadBalancerType : Persistent
ValidationEnv : False
Ring :

Im thining it´s the sessionhost, thats not healthy, what do you guys think?

Is it best to just rip it and start all over?