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null null's avatar
null null
Copper Contributor
Oct 01, 2019

We can’t use Teams microphone and Video when we have a meeting through Windows Virtual Desktop.

Our company wants to install WVD, and we are doing some test of it, we found we can’t use Teams microphone and video when we have a meeting. We want to use the Teams microphone and video as we usual...
  • Neil_Hinnant's avatar
    Neil_Hinnant
    Oct 01, 2019

    null null, if your devices aren't redirecting at all (Teams has no microphone or camera device available), please check and see whether you're setting the right camera and audio redirection properties: Supported Remote Desktop Properties .

     

    We are making improvements to the Teams on WVD experience that will optimize audio and video streaming. These improvements will be documented when released. 

gadmin285's avatar
gadmin285
Brass Contributor
Mar 10, 2020

Hey, can you please tell what troubleshooting you have done to make video/audio calls in Microsoft Teams work? I have used power shell commands to enable custom rdp properties.
$properties="redirectdrivers:i:1;audiocapturemode:i:1;camerastoredirect:s:*"
Set-RdsHostPool -TenantName abc -HostPoolName xyz -CustomRdpProperty $properties
null null 

Neil_Hinnant's avatar
Neil_Hinnant
Icon for Microsoft rankMicrosoft
Mar 10, 2020

gadmin285 can you be a little more specific about the error you see in practice with Teams calling? 

  • gadmin285's avatar
    gadmin285
    Brass Contributor
    Mar 11, 2020

    Hi

    One of my customer is using WVD and he is using Microsoft Teams. He complained couple of days ago like "I have observed that while using Microsoft teams to make video/audio calls we are not able to access the mic nor the web cam. I get a error message saying there is no camera or microphone which is detectable."So, what I did is i recreated the scenario, I have host-pool used by two users. I enabled the custom RDP properties and executed the following commands in powershell.

     

    Get RdsHostPool -TenantName abc -HostpoolName xyz

     

    $properties="audiocapturemode:i:1;camerastoredirect:s:*"


    Set-RdsHostPool -TenantName abc -HostpoolName xyz -CustomRdpProperties $properties

     

    So I have two users. Userone & Userone both logging into WVD with a separate Windows 10 machine. We are using WVD client to access WVD environement. I have enabled remote desktop options in local machine,
    we have a voice call and its successfully and we had a video call it was successful.
    So i think it's working. Please share your opinions Neil_Hinnant 

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