Forum Discussion
nicolasriderelli
Jan 19, 2022Copper Contributor
VM Connection very often gets disconnected
Hello! I'm seeing a lot of disconnects in my hostpools. Just in the last 24 hours, a user had the following The connection from the client to the Windows Virtual Desktop service was terminated u...
aschildmeyerstratus
Jun 01, 2023Brass Contributor
Shortpath is using UDP. Cloud networks have ebbs and flows of packet uncertainty. I am finding this in all my workloads and not just AVD. Basically, if you have something that uses UDP in a cloud hosted environment, good luck. You will lose packets and lose connections. Event in the same vnet/region. Many times I lose DNS requests, or I should say I was. it's been a few months since my app services have wined about "no host known".
Anywho, with UDP loss you need to switch to TCP and shutdown shortpath. The downside to TCP is you're going to see lots more latency in typing, viewing, scrolling of pages etc. I wouldn't say it's a fix, but not a very good one. The UDP loss should just cause a momentary glitch and move on like a voip call. Not flatout fail.
Anywho, with UDP loss you need to switch to TCP and shutdown shortpath. The downside to TCP is you're going to see lots more latency in typing, viewing, scrolling of pages etc. I wouldn't say it's a fix, but not a very good one. The UDP loss should just cause a momentary glitch and move on like a voip call. Not flatout fail.