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nicolasriderelli's avatar
nicolasriderelli
Copper Contributor
Jan 19, 2022

VM Connection very often gets disconnected

Hello!  I'm seeing a lot of disconnects in my hostpools.  Just in the last 24 hours, a user had the following The connection from the client to the Windows Virtual Desktop service was terminated u...
nicolasriderelli's avatar
nicolasriderelli
Copper Contributor
Feb 23, 2022
No. No NAT. Internet is routed via Microsoft. I have a a peering to my hub VNET to access on-prem
Niels_Kok's avatar
Niels_Kok
Brass Contributor
Feb 24, 2022
Hi Nicolas,

Are all AVD URLs available? You can check it by using the following link:

https://docs.microsoft.com/en-us/azure/virtual-desktop/safe-url-list

Thanks,

Niels
  • nicolasriderelli's avatar
    nicolasriderelli
    Copper Contributor
    Feb 24, 2022
    All. I don't have a firewall and the VNET is open to the Azure outbound connection. 95% of users can work with no issues. Is the 5% that is giving issues.
    • Niels_Kok's avatar
      Niels_Kok
      Brass Contributor
      Feb 24, 2022
      What is different about that 5%?
      • nicolasriderelli's avatar
        nicolasriderelli
        Copper Contributor
        Feb 24, 2022
        Same hostpool, same network configuration... And even for some same ISP. And when I check on the log analytics this is the error "The network connection between the Windows Virtual Desktop client and the service was unexpectedly interrupted"

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