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nicolasriderelli's avatar
nicolasriderelli
Copper Contributor
Jan 19, 2022

VM Connection very often gets disconnected

Hello!  I'm seeing a lot of disconnects in my hostpools.  Just in the last 24 hours, a user had the following The connection from the client to the Windows Virtual Desktop service was terminated u...
Niels_Kok's avatar
Niels_Kok
Brass Contributor
Feb 23, 2022
Are you using a NAT gateway in your network?
  • nicolasriderelli's avatar
    nicolasriderelli
    Copper Contributor
    Feb 23, 2022
    No. No NAT. Internet is routed via Microsoft. I have a a peering to my hub VNET to access on-prem
    • Niels_Kok's avatar
      Niels_Kok
      Brass Contributor
      Feb 24, 2022
      Hi Nicolas,

      Are all AVD URLs available? You can check it by using the following link:

      https://docs.microsoft.com/en-us/azure/virtual-desktop/safe-url-list

      Thanks,

      Niels
      • nicolasriderelli's avatar
        nicolasriderelli
        Copper Contributor
        Feb 24, 2022
        All. I don't have a firewall and the VNET is open to the Azure outbound connection. 95% of users can work with no issues. Is the 5% that is giving issues.

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