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Kip Haroldsen's avatar
Kip Haroldsen
Copper Contributor
Jun 21, 2023

Virtual Desktop with Security Defaults

Hello All. We have virtual desktops setup on a tenant that also uses security defaults (MFA enforced). The RDP client authenticates using Windows Hello without a problem, but the web client can't authenticate. We get prompted for username / password, then get "sign in failed. please check username and password and try again." Any suggestions? I wasn't sure if we needed to switch to P1 and setup conditional access.

 

Thanks! 

2 Replies

  • MathieuVandenHautte's avatar
    MathieuVandenHautte
    Iron Contributor
    Jun 22, 2023

    Hi Kip,

    Can you check the "Activity Details" in the "Azure Active Directory" sign-in logs? Please check the status, sign-in error code and failure reason. What does it say?

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