Forum Discussion
Praneet_Sardi
Aug 04, 2022Copper Contributor
Users with windows 7/8.1 using personal devices unable to connect WVD
Hi All did anyone observed devices running with windows 7/8.1 is not able to launch WVd instance with below error
There was a problem connecting to the remote resource, ask your network administrator for help
- DurranteBrass ContributorAt what point does this error appear? when subscribing to the workspace or launching a remote app \ desktop?
Would need a bit more info of the error \ your set up to help.- Praneet_SardiCopper Contributor
Durrante while trying to subscribe they started receiving it
- KevHalIron ContributorHi,
This is to do with the latest client only supporting TLS 1.2.
You'll need to manually enable it on your Windows 7 clients, this one seemed to slip under the radar with the latest release:
https://docs.microsoft.com/en-us/azure/active-directory/hybrid/reference-connect-tls-enforcement- Praneet_SardiCopper ContributorHi Kev- thanks for the response yes we found this article too as a one of useful resource.