Forum Discussion
Users often do not reconnect to disconnected session - A new session is created instead...
MicrosoftJohan_Eriksson : As you mention, the expected behavior is to select the session that is disconnected which does happen in most cases. We have seen several instances like yours and are investigating. If we cannot find resolution in our other repro's, may I reach out to you through the Private Messages to nail it down?
Christian_Montoya Sure, feel free to reach out via private messages. I am happy you are looking at this, since not fixing it would leave my users with a bad experience. I was even contemplating only using one (very big) session host as an ugly work around to this limitation.
- Hi Johan - Did you get this sorted? If so do you have a solution?
Johan_Eriksson Christian_Montoya We have experienced this disconnect issue as well. We have an excel app that will lock database files when it is pulling reports. The user that was testing the app left the session open at the end of the day. The next day we could not get his user to connect to the same server with the locked files. We have a pool with 4 vms, and while he was trying to connect he actually went to all 3 of the others and never to the one with the disconnected session and running apps. We eventually had to kill the disconnected session to unlock the files.
