Users often do not reconnect to disconnected session - A new session is created instead...

Christian_Montoya - we faced this issue in one of our client sites, is there a solution to this issue? if there is a disconnected session exists in one of the WVD host VM's and if the user try to reconnect too WVD, Session host should direct the user to disconnected session right? users are complaining that they lost their work due to this issue. When i checked i can see a disconnected session for the same user in one WVD host VM and an active session for the same user in another session host. Any help on this will be greatly appriciated.