Forum Discussion
User's logged off when they disconnect their session
ryanquiggin : Please review the timeout policies. See this article here: https://docs.microsoft.com/en-us/azure/virtual-desktop/set-up-customize-master-image#configure-session-timeout-policies
David Brophy In the end, I created a new VM image from scratch using the Windows 10 Multisession +Office 365 apps built into the WVD deployment template. This resolved the issue. I think previously I used the Windows 10 Multisession image without the 365 apps and thats what gave me issues.
ryanquiggin I figured it out. I was following the article described at https://docs.microsoft.com/en-us/azure/virtual-desktop/set-up-customize-master-image#software-preparation-and-installation which references the below registry entries. I deleted them from my VM and all good now. I'd imagine it was the RemoteAppLogoffTimeLimit set to 0.
reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v RemoteAppLogoffTimeLimit /t REG_DWORD /d 0 /f
reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v fResetBroken /t REG_DWORD /d 1 /f
reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v MaxConnectionTime /t REG_DWORD /d 10800000 /f
reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v RemoteAppLogoffTimeLimit /t REG_DWORD /d 0 /f
reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v MaxDisconnectionTime /t REG_DWORD /d 5000 /f
reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v MaxIdleTime /t REG_DWORD /d 10800000 /f
Remote app logoff limit makes sure the session is logged off when all programs are closed (hence remote app).
Disconnect time 5000 should be much longer (this is less than a minute!)https://getadmx.com/?Category=Windows_8.1_2012R2&Policy=Microsoft.Policies.TerminalServer::TS_SESSIONS_Disconnected_Timeout_1
Active session time is also set to 3 hours, users getting logged out at 11am when they start at 8am.https://getadmx.com/?Category=Windows_8.1_2012R2&Policy=Microsoft.Policies.TerminalServer::TS_SESSIONS_Limits_1
Changed this to 16 hours in my environment. I see that the referenced ms docs is no longer mentioning these registry keys (probably for a reason?).
Good luck with your environment!
