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Sascha Stops's avatar
Sascha Stops
Brass Contributor
Nov 13, 2019
Solved

Users are getting license warning and are disconnected after 60 minutes from WVD

Hello,   we have a situation that two minutes after logging into a WVD session (Win 10 1903 multi-user), users are getting a warning about an invalid license and they will be logged off after 60 mi...
  • PieterWigleven's avatar
    PieterWigleven
    Nov 25, 2019

    Sascha Stops This is a known issue and we are updating our documentation while working on a fix. The fix will take a couple of weeks, probably looking at early 2020. I'd recommend to redeploy the 1903 (or 1909) hosts where the grace period will be long enough to bridge the gap until the fix is pushed via Windows Update. Sorry for the inconvenience. 

Nicholas Semenkovich's avatar
Nicholas Semenkovich
Brass Contributor
Nov 26, 2019

Sascha Stops Any luck? Supposedly you can reset the timer by deleting a GracePeriod registry key (under 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM\GracePeriod').

 

That might hold us over until a fix is released: https://www.hyper-v.io/reset-120-day-rds-grace-period-windows-server-2016-without-gui/

 

For those debugging this, we found that we have only 15 days remaining before we hit this bug. You can see remaining time by running, in an elevated powershell:

 

(Invoke-WmiMethod -PATH (gwmi -namespace root\cimv2\terminalservices -class win32_terminalservicesetting).__PATH -name GetGracePeriodDays).daysleft

 

Sascha Stops's avatar
Sascha Stops
Brass Contributor
Nov 28, 2019

Nicholas Semenkovich  That seems to work. At least it will give us some time to rebuild the servers with all legacy applications.

 

Best regards

Sascha

  • Nicholas Semenkovich's avatar
    Nicholas Semenkovich
    Brass Contributor
    Nov 28, 2019

    Sascha Stops Thanks for letting me know! We'll probably do the same until the fix rolls out.

    • knowlite's avatar
      knowlite
      Iron Contributor
      Dec 09, 2019
      Having the same issue on deployment made this weekend.
      Users getting notification that they will be logged out in 2 minutes.
      Following eventlog: (sorry for dutch)
      Er kunnen geen licentiegegevens voor gebruikers door de Extern bureaublad-sessiehostserver uit AAD worden opgehaald. Fout User DOMAIN\user , hr = 0x80070057

      Er kunnen geen licentiegegevens voor gebruikers door de Extern bureaublad-sessiehostserver uit AAD worden opgehaald. Fout CheckLicensingFromAAD - Read AccessToken Failed: hr = 0x80070057
      • PieterWigleven's avatar
        PieterWigleven
        Former Employee
        Dec 16, 2019

        knowlite This will be part of the (end of) januari fix. It's caused by the VM not being able to reach out to AAD (firewall?), the fix will remove the check and need to contact AAD at all. Let me see what URL's/IP's etc. are needed so you could white-list in the interim.

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