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JesperHansen's avatar
JesperHansen
Copper Contributor
Dec 23, 2019

Unable to login to the new RDWEB Webclient

Hi   I am using the newest version of the RD Webclient 1.0.21.0. It works just fine from internal, but when i login using it from remote i keep getting this error:  "Sign in failed. Please check y...
Christian_Montoya's avatar
Christian_Montoya
Icon for Microsoft rankMicrosoft
Dec 30, 2019

JesperHansen : When you looked at the logs on the RD Web machine, were you also to look up IIS logs? IIS is what makes the logon requests, to may have Success/Errors.

 

Otherwise, I think the best step to understand and fix this is going to be through creating a support case.

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