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Mark_Millington's avatar
Mark_Millington
Copper Contributor
Mar 11, 2024

Unable to connect to session hosts

Some of our users mainly Europe are experiencing issues with connecting to our AVD installation. Nothing has changed but users now receive "An error occurred while accessing this resource. Retry the connection or contact your System administrator."

 

Error code 0x3000047

Extended error code 0x0

 

If I look at the insights page and lookup a user I see the following error. 

Kind: Deployment

Source: RDStack

Error: ReverseConnectFailed (24)

Message Sample: The session host couldn't connect to the Windows Virtual Desktop Service due to an unexpected network failure. 

 

Any pointers would be much appreciated as I can't find anything on-line.

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