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ExcelExciting's avatar
ExcelExciting
MVP
Nov 14, 2021

Unable to Connect RDP (Mac & Windows)

Hi,

I have created VM on Azure & now having trouble to connect the VM with Microsoft RDP (Mac & Windows)

My RDP setup is correct no issue with it. Whenever I try to connect my VM it give me following error 

 

On Mac - Erro code : 0x4

On Windows - internet error

 

Support & feedback shall be very much appreciated..

 

Regards, Faraz Shaikh

9 Replies

  • RobJanssen's avatar
    RobJanssen
    Copper Contributor
    Nov 15, 2021

    This case needs more explanation. 

    You are trying to connect to a published desktop via the Remote Desktop tool? This SessionDesktop is attached to a session host? Is the session host "Available" within the Azure portal? 

    • ExcelExciting's avatar
      ExcelExciting
      MVP
      Nov 15, 2021

      Hi RobJanssen,

       

      I have created a Virtual Machine on Azure and trying to connect with Microsoft Remote Desktop for Mac.

      I have check the screenshot also for my VM via azure, everything looks ok. Unfortunately I'm not able to connect my VM

       

      Regards, Faraz Shaikh

      • RobJanssen's avatar
        RobJanssen
        Copper Contributor
        Nov 15, 2021

        Hi Faraz,

        Okay, so, is it Azure Virtual Desktop related? Or is it just an IAAS VM?
        If it needs to be a AVD session host I suggest to follow this well-documented step-by-step:
        https://docs.microsoft.com/en-us/azure/virtual-desktop/create-host-pools-azure-marketplace?tabs=azure-portal

         

        Let me know!

         

        Kind regards,

        Rob

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